CORONA CLUB
Enrollment
Visitors to this web site can enroll in the Corona Club® program online. In order to enroll online, you will need to:
1. Furnish your name, a password, e-mail address, and home or business address.
2. Indicate whether you would like to receive promotional information from Sobriquet Hotels, Resorts and Palaces.
3. Indicate whether you would like to receive promotional information from our partners.
4. Agree to the terms and conditions of the Corona Club® program.
You will also be asked to provide your company name and title, a username, your telephone number, language preference, although you are not required to provide that information to enroll. The information you furnish while enrolling in the Corona Club program will be used in administering your Corona Club account, administering Corona Club Exclusives auctions and may be used by us and our affiliates or entities acting on our behalf for marketing and quality assurance purposes. If you indicate an interest in receiving promotional information from our partners, we may provide your name and address to those partners.
Account Information
As a Corona Club member, you can update the information that you submitted during the enrollment process and access your recent account activity online through this web site or by calling a telephone number for Corona Club Customer Service or the telephone number of the nearest Sobriquet Hotels and Resorts Reservations Center. In order to access your account online, you will need to key in your Username and password. If you don't have your password, you can request one online or by writing or calling Corona Club Customer Service. Once you have logged in with your username and password, you will also have the opportunity to provide additional information for your account profile including additional communications preferences, travel preferences (e.g., weekend or senior rates, special interests, top destinations, preferred Sobriquet Hotels), and room preferences (e.g., smoking or non-smoking room, bed size, location of the room within the hotel, and special needs) and preferred language for communications purposes, all of which will assist us in better serving you.
Corona Club ExclusivesTM
Members of the Corona Club have the ability to redeem their Corona Club points periodically through online auctions conducted on eclipsecoronaclub.com. The auction will feature a collection of unique experiences upon which members may bid using their Corona Club points.
Customer Service Requests
Members of the Corona Club have the ability to request a new membership card, password, or credit for a stay from Corona Club Customer Service via this web site. Our Corona Club Customer Service representatives will then access your Customer Service Request via a secured connection to the Corona Club database in order to fulfill your request.
Send a Question or Comment
Corona Club Members can request brochures and send a question or comment concerning the Corona Club Program or a particular Sobriquet Hotel or Resort online. After selecting the appropriate option from a drop down menu, the member is required to identify the subject of his/her question, comment, concern, or request, to provide his/her name and to state the nature of the question, comment, concern, or request in a free text field. The member will also be given the opportunity to provide his/her mailing address and e-mail address, if they would like a reply.
